So first it was Aloha Airlines suddenly closing it’s doors and filing bankruptcy without warning earlier this week…
Yesterday I’m in my car and turn on the radio as I hear the tail end of a news report where the reporter is interviewing passengers stranded at the ATA ticket counter at LAX because they came to board their flights to Hawaii and the ATA ticket counter was closed with nobody around and only a handwritten note apologizing that they had filed bankruptcy and closed that very morning!
First I was in disbelief that 2 airlines would go belly up in the same week with NO warning to their passengers, (is that legal?), then panic started to set in as I tried to remember which airline I booked my May trip to Hawaii with 2 months ago… I raced home only to find that , yes, it was friggin’ ATA!
Of course I had no email or warning from them and when I logged into my Travelocity account all appeared fine… thank goodness my girlfriend, (who used to work in travel), got on the phone immediately and got me a flight reservation for the same dates and times on another airline… of course the cost was $175 more than I had paid for my ATA tickets but at least my trip was still on, (by 9pm the SAME flight she booked me was almost $400 more than what I had first paid – VULTURES!!)
I’m keeping my fingers crossed that Travelocity sticks to their promise to issue a refund for the ATA tickets… at least I wasn’t one of those poor people who walked up with bags in hand, ready to start my Hawaiian vacation, (one couple was on their way to get married!!), only to find a closed ticket counter!!